1. We can delivery within Chennai City only. We can deliver the all the products between 9.30 AM to 11 PM. The cakes have to be prepared fresh from production centre and delivered. So the delivery of the cakes would only be possible after 11.00 AM . The Time of delivery is not guaranteed for the specific time, regardless of any request otherwise.
2. Order booked for early morning and Fixed Time Delivery are available due to the availability. Incase we are not able to deliver your order in specified time, we will refund any extra delivery charges paid by you. Please note you will be still charged for products and order contents.
3. Order placed on the same day delivery, depending on your request (any time). We would try to deliver your order on the same day depending on your request, and if we are unable to deliver on the same day, the same would be delivered on the next day.
4. Order Deliveries are possible in Chennai city limits or our serviceable area only, Other areas please confirm before your place order. we may ask for extra additional charges if delivery location are far from our serviceable area. We may cancel order if delivery location is not in our serviceable area.
5. Order received after 8pm IST or late night will be confirmed next day in morning after 10.00 am IST.
6. We are not responsible if the delivery delayed when receiver is not available at address, premises closed, receiver phone no. is wrong number, receiver not reachable over phone, receiver not taking our phone, Receiver refuse to accept the order.
7. Product delivered may not be exactly the same as those shown on the website. We make all possible efforts to deliver the similar arrangement but because of seasonal and location constraints, we may need to substitute some flowers or color of flowers. Although, we promise that the number of flowers will be the same and the value of the substitutions will be equal to or higher than what is shown on the site.
8. Cake Shape / Design, Flowers Style / Decoration, Baskets, Trays, Wrapping shown on website are indicative only actual shipment may not contain / vary in shape / color, wrapping or decoration. Products seen may vary from original flowers in terms of availability.
9. We reserve the right to cancel any order any time without any prior notice. Due to uncertain occasion / disaster like rain, snow, strike, earthquake or any similar natural or public incident, if we are unable to deliver on the same day, the same order would be delivered on the next day.
10. Please make sure you provide correct phone numbers and address with details for on time delivery. We will not be responsible for any incorrect addresses and no complaints for the same will be entertained.
11. The Time shown in our website in IST (Indian Standard Time) and the prices shown on the website are in INR. Kindly check the price before placing the orders
12. Request for change in any order details, items, time of delivery, or delivery address / location are only accepted before the cake / product made on delivery date.
13. Order delivery will be attempted only once and for any reason if we are unable to deliver again, we may ask for extra charges for redeliver of your order.
14. Under extreme and rare cases, if we are not able to make a delivery we will ensure that you get 100% refund of your money. No other claims apart from the 100% refund will be tenable.
15. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
16. www.cakedeliveyonline.com provides its services subject to the following terms, conditions, and provisions ("Terms and Conditions"). By accessing, viewing, or using this site, you indicate that you understand these Terms and Conditions and accept them as the legal equivalent of a signed, written contract, binding you to these Terms and Conditions.
17. www.cakedeliveryonline.com reserves the right to change these Terms and Conditions at any time, effective immediately upon posting on our Site.